FAQs – Occupational Therapy for Children and Young People

Here are answers to questions frequently asked of the Occupational Therapy service for Children and Young People in Cardiff and Vale University Health Board.

The Occupational Therapy administration team can be contacted on 02921 836910

A boy with health-related icons around him

Please call the Occupational Therapy administration team on 02921 836910 to access the Request for Assistance process. 

Your referral will be triaged to see how our service can help. It could be that you are signposted to advice in the first instance or that your referral and concern is passed to another service.

If accepted onto our service, you will receive an ‘opt-in’ letter which will direct you to our universal resources and parent workshops to access prior to your initial phone assessment. It is important that you respond within 2 weeks to this.

You will then have an initial phone assessment where we will discuss with you your child’s occupational profile. This covers occupations which your child does throughout their day. So, areas such as self-care activities (washing, teeth brushing, toileting), dressing, handwriting, using cutlery. We look at your child’s strengths and interests and areas which you would like to develop. We don’t always need to see you child and it might be that advice is given following the phone call for you to implement at home.

We sometimes need to meet your child in-person. This could be for a school visit, a home visit, a clinic-based assessment (either at Llandough or St David’s Children’s Centres) or a seating assessment at our equipment stores. Some assessments are one-off and sometimes we have follow up sessions.

At the end of each episode of care you will receive a summary letter or report with a summary of our assessment and advice given so that you can refer back to this.

Referrals to our service come from healthcare professionals involved with your child. If your child is not known to other services (Physiotherapy, Speech and Language Therapy, Podiatry etc.) you can ask your GP or school nurse to make a referral.

Please call the Occupational Therapy administration team on 02921 836910

Please phone the Joint Equipment Service on: 02920 873673 / 02920 712555

We have an advice line coming in 2023 where you can ring up for one-off appointments.

Contact details

Occupational Therapy for Children and Young People
1st Floor, Woodland House
Maes Y Coed Road
CF14 4HH

Phone: 02921 836 910

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