We are now using telephone consultations and virtual consultations for:

• initial appointments and some assessments
• finding out information from you
• providing advice
• reviewing how your child is progressing
• delivering some online treatment sessions
• holding meetings to discuss your child’s progress and plan next steps

Virtual consultations can take place at home or in school.

You can join a virtual consultation that takes place in school or we can invite your child’s teacher to join a virtual consultation which takes place in your home.

In some circumstances we might need to see your child for a face to face appointment. We will only do this if we cannot carry out the assessment or treatment effectively via telephone or virtual consultation.

When this happens we will:

• make sure that we have done everything we can by telephone and video consultation first so that the face to face appointment can be kept as short as possible
• phone you before the visit to check that you and your child are well and not in quarantine
• wash and sanitise their hands before and after your appointment
• clean all equipment and furniture before and after your appointment
• wear PPE
• we will ask you to wear a face covering