Triage appointments

If you have been invited to a triage appointment in order to further assess your symptoms, please read the following information carefully.

What is the Triage service?

Triage is a method of performing an assessment in order to ascertain which treatment program will best suit you and your individual symptoms.

Where do I need to go for my appointment?

Physiotherapy is located behind the ‘B’ block lifts on the ground floor of the hospital.

Arrive at the Concourse entrance

  • Go up the stairs
  • Follow the corridor to the lifts
    (walking past Pharmacy, the X-Ray department and the main stairs)
  • Once at the lifts, go into the corridor behind
  • Physiotherapy is on the right side of this corridor (around the corner)

Back entrance from A&E:

  • Looking at A&E, there is a small road to the left of the helipad.
  • Walk up this road and about half way up is an entrance to the hospital on the right.
  • Go through these doors and Physiotherapy is on the left of this corridor.

What do I do when I arrive?

On arriving at the Department of Physiotherapy, please tell reception that you have arrived for triage. Please arrive 10-15 minutes prior to your appointment to complete the self-assessment form.

What happens at my appointment?

The physiotherapist will spend approximately 5-7 minutes with you, assessing your movement and ability. Following this, they will advise and discuss specific options with you that may help you to manage your symptoms.

What if I do not speak English?

You must contact the department to rearrange your triage appointment. We will organise an interpreter to attend with you for assessment.

What can I do whilst I wait for my appointment?

If you are experiencing low back, hip or pelvic pain it is important that you download and read a leaflet from the POGP that will help you.

There is also further advice for some simple exercises to start whilst waiting for your appointment.

What if I have wrist pain or carpal tunnel symptoms?

Please follow the advise on the leafelts above and you should be contacted to arrange a 1:1 appointment with a Physiotherapist.

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