Needing Urgent Assistance with your Psychological and Mental Health?

This website is designed to be a routine service providing information and advice, and doesn’t deal with urgent or emergency mental health matters. If you or someone you know require emergency assistance, please dial 999.

For urgent help that is not an emergency you should contact your GP in the first instance, who can refer you to the most appropriate mental health services. If outside of GP hours you should visit the out-of-hours GP at accident and emergency (A&E).

If you need to speak to someone today, the following organisations may also assist you:

  • Community Advice and Listening Line, which  you can contact 24 hours a day, 7 days a week on 0800 132737, offers a free confidential listening and emotional support service, as well as information and literature on mental health and related matters for people in Wales. Anyone concerned about their own mental health or that of a friend or relative can access the service.

  • The Samaritans, who you can contact 24 hours a day, 7 days a week on 08457 909090, offer free confidential emotional support to anyone experiencing feelings of distress or despair, including those that may lead to suicide. Face-to-face meetings are also available at local offices.

  • Mind Infoline is open between 9am and 5pm, Monday to Friday and can be contacted on 0300 123 3393. The service offers free confidential help on a range of mental health issues.

  • Meic Cymru is available 24 hours a day, 7 days a week on 0808 8023456, offering a free advocacy, information and advice helpline for children and young people.

  • Family Point Cymru is open from 9am to 5pm and can be contacted on 0300 2225757. Their website features useful content and peer support articles, while their advocacy helpline offers support to families with accessing the help they need.
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